Selling Your Vehicle: How to Transfer Mechanical Coverage to the New Owner
If you sell a vehicle that has mechanical coverage, there are a few important steps to take. These steps help ensure the coverage is properly transferred to the new owner and that your policy information stays accurate. This article explains how the transfer process works and what information may be required.
Overview
Mechanical coverage is tied to the specific vehicle, not just the policyholder. If the vehicle is sold, the policy may be transferred to the new owner, depending on eligibility and completion of the transfer process.
Until the transfer is completed, you remain the policyholder of record.
What You Should Do After Selling the Vehicle
If you sell a vehicle that has mechanical coverage, follow these steps.
1. Contact support to report the sale
Notify the support team as soon as possible after the vehicle is sold.
You can reach support using the following methods:
Email: support@tint.ai
Phone: (909) 505-2338
24/7 Support (AI Agent)
When you contact support, you’ll first be connected with our AI Agent, which is available at any time to route your request.
- During business hours, the AI Agent will connect you with a licensed support agent who can assist with the transfer process and next steps
- If you reach out outside of business hours or all agents are unavailable, a ticket will be created and a licensed agent will follow up on the next business day
Human Support Hours
Monday–Friday, 10:00 AM – 6:00 PM EST
2. Provide details about the new owner
You may be asked to provide basic information about the buyer so the policy can be reviewed for transfer.
This may include:
- New owner’s name
- Contact information
- Vehicle sale date
- Updated registration details
[Insert visual: Example transfer request form or ownership update workflow]
3. Complete the transfer request
The support team will guide you through the transfer process. In some cases, a vehicle transfer request may be required.
A $50 vehicle transfer fee may apply when ownership changes.
Once processed, the policy information will be updated to reflect the new owner.
What Happens to Coverage During the Transfer
Until the transfer is finalized:
- The original policyholder remains responsible for the policy
- Coverage continues to be associated with the vehicle
- Billing will continue according to the existing policy terms
The policy is only updated once the transfer request has been completed and processed.
Important Limitations
Coverage transfers are not automatic
Selling the vehicle does not automatically transfer the policy. The transfer must be requested and processed by support.
Eligibility requirements still apply
The new owner and vehicle may need to meet program eligibility requirements before the transfer can be completed.
Policy changes are limited
Mid-term policy updates are generally limited to:
- Address changes
- Payment information updates
Ownership transfers are handled through a separate vehicle transfer workflow.
Common Questions
Does coverage automatically end when I sell my vehicle?
No. The policy does not automatically cancel when a vehicle is sold. You should notify support to begin the transfer process.
Can the new owner use the coverage right away?
Coverage remains attached to the vehicle according to the policy terms. The ownership update must still be processed to reflect the new policyholder.
For questions about eligibility or policy status, contact support.
What if I forget to report the sale?
Until the transfer is completed, the original policyholder remains listed on the policy. It’s important to notify support once the vehicle is sold.
Need Help?
If you sold your vehicle and need help transferring coverage, our support team is here to help.
Email: support@tint.ai
Phone: (909) 505-2338
24/7 Support (AI Agent)
All requests begin with our AI Agent.
- You will be connected to a licensed support agent during business hours
- If you contact us outside of business hours or while all agents are assisting other customers, a ticket will be created and a licensed support agent will follow up on the next business day
Licensed Support Hours
Monday–Friday, 10:00 AM – 6:00 PM EST