---
title: Understanding Mechanical Coverage Billing
description: This article explains how mechanical coverage is billed, including how long you make monthly payments, when coverage starts, and what happens after your payments end.
---

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1. [Mechanical Coverage Help Center](https://support.tint.ai/mechanical-coverage)
2. [General](https://support.tint.ai/mechanical-coverage/general)

# Understanding Mechanical Coverage Billing

## Understand how half-term billing works and when your payments and coverage begin and end

#### **Overview**

Mechanical coverage is billed **monthly**, but payments are only made during the **first half of your policy term**.

This means you pay off the full cost of the policy **earlier than the coverage ends**.

During the **second half of your policy**, your coverage stays active **without additional monthly payments**.

This guide explains:

- How monthly billing works
- How long you make payments
- How long your coverage lasts
- What happens after your payments end

#### **How Half-Term Billing Works**

Mechanical coverage uses **half-term billing**.

You make monthly payments for **half of your policy length**, but your coverage lasts for the **entire term**.

### **Example**

| **Coverage Term** | **Payment Period** | **Coverage Without Payments** |
| --- | --- | --- |
| 24 months | Pay monthly for 12 months | Covered for the final 12 months with no payments |
| 36 months | Pay monthly for 18 months | Covered for the final 18 months with no payments |
| 48 months | Pay monthly for 24 months | Covered for the final 24 months with no payments |

After the payment period ends, **your policy remains active for the rest of the coverage term**.

Example timeline:

Month 1–12 → Monthly payments

Month 13–24 → Coverage continues with no payments

#### **Monthly Billing Schedule**

Premiums are billed **at the beginning of each month**.

Billing follows a **monthly billing cycle**, not the exact date you purchased coverage. The first and last payments **may be** prorated based on your purchase date.

Example:

- Policy purchased: March 15 
    - Your first payment is prorated based on your purchase date.
- First billing cycle: April 1
- Future payments: The **first day of each month**
- Your last payment may also be prorated to reflect the remaining balance.

**When Coverage Begins**

Coverage does not start immediately after purchase.

Most policies include a **waiting period**, which ends when both of these criteria are met:

- **30 days after purchase**, and
- **1,000 miles driven**

Once the waiting period ends, the coverage becomes active.

#### **What Happens After Payments End**

Once you finish the required monthly payments:

- Your **policy remains active**
- Your **coverage continues**
- **No additional monthly payments are required**

Coverage continues until the **end of the selected policy term or mileage limit, whichever comes first**.

#### **Important Billing Notes**

⚠️ **Payments end before coverage ends**Monthly payments are only required for **half of the policy term**.

⚠️ **Billing occurs monthly**Premiums are billed at the **beginning of each month**.

⚠️ **Coverage limits**Mechanical damage coverage is limited to **up to the value of the vehicle**.

⚠️ **Policyholder responsibility**The **Turo host listed on the policy** is responsible for premium payments.

#### **Updating Billing Information**

During the policy term, you may update:

- Payment method
- Billing address

Contact support if you need help updating billing details.

#### **Support**

If you need help, our support team is available through the following channels:

**Email:** support@tint.ai  
**Phone:** (909) 505-2338

**24/7 Support (AI Agent)**  
Our AI Agent is available anytime to:

- Answer questions
- Help with billing or policy details
- Guide you through next steps
- Route your request to the right team

**Human Support Hours**  
Monday–Friday, 10:00 AM – 6:00 PM EST

All inquiries start with our AI Agent. If additional help is needed, it will connect you with a human support specialist during business hours or ensure your request is followed up on the next business day.

**Common Questions**

### **Do I have to pay for the entire time I have coverage?**

No. Monthly payments are only required for **half of your policy term**.

You will continue to have coverage **after payments end**, until the policy reaches its expiration date or you have exceeded the mileage limit.

### **What happens if I miss a payment?**

If a payment is missed, the policy may become **delinquent or subject to cancellation** depending on the policy terms.

Contact support if you need help with a payment.

### **Can I cancel my policy?**

Policies may be cancelled:

- **Within 30 days for a full refund** if no claims have been filed
- **After 30 days for a prorated refund**

Contact support if you need help with cancellation.

- [FAQs](https://support.tint.ai/mechanical-coverage/faqs)
- [General](https://support.tint.ai/mechanical-coverage/general)

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