How can I verify coverage for a vehicle?
Lienholders, lenders and other third parties often need written confirmation that a vehicle is insured, and for what dates. Here is how to get it.
If you are a lienholder, lender or other third party
Email support@tint.ai with all of the following. If any of it is missing we have to come back to you, which delays the answer.
- Host name as it appears on the policy.
- VIN of the vehicle.
- Year, make and model of the vehicle.
- The date you need coverage verified for.
- Where to send the confirmation, meaning the email address it should go to.
Please put "Coverage verification" in the subject line so it reaches the right team.
We will confirm coverage in writing, by email, to the address you give us.
If you are the host
You do not need to contact us, and there are two ways to handle it.
Add the lienholder to the vehicle. Once a lienholder or loss payee is recorded against a vehicle, they appear on that vehicle's certificate of insurance, which is usually all a lender wants. See the article on adding a lienholder, loss payee, co-host or registered owner to a vehicle.
Send the certificate yourself. Open Off-Trip Insurance, then the Fleet tab, click the vehicle, and download the certificate of insurance from the Documents section. It is generated at the moment you download it, so it reflects your current coverage.
Need help?
- Email: support@tint.ai
- Phone: (909) 505-2338
- Human support hours: Monday to Friday, 9:00 AM to 5:00 PM CT
- AI Agent / Aimee: available 24/7