---
title: "Why did I receive an \"ineligible\" email even though I have three vehicles listed on Turo?"
description: If you received an email saying you're ineligible for a quote due to having fewer than three vehicles
---

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# Why did I receive an "ineligible" email even though I have three vehicles listed on Turo?

If you received an email saying you're ineligible for a quote due to having fewer than three vehicles, but you **do** have three listed and active on your Turo account, it’s likely that our system hasn’t yet picked up the update.

### **What to expect:**

Our system syncs with Turo regularly. If you’ve recently added a vehicle (within the last 48 hours), you’ll automatically receive an updated email confirming your eligibility as soon as the new vehicle data is received.

📌 **No action is needed** unless it’s been **more than 48 hours** since you added the vehicle.

If you still haven't received your quote after that time, please, send us an email at **support@tint.ai.** 

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