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How to Add TrustedTransport Coverage

TrustedTransport Shipper’s Interest Insurance is now available directly in your load creation flow. You can quickly and securely add coverage to eligible vehicles before they go in transit.

When to Add Coverage

Coverage must be added before the vehicle is in transit. Insurance applies only to vehicles that meet all of the following:

✅ A valid VIN is present

✅ The vehicle is an automobile (no RVs, boats, or driveaway-type transport)

✅ Shipment is within the domestic U.S.

✅ The vehicle’s declared value is $100,000 or less

🚫 Vehicles that do not meet these criteria will not be eligible for coverage.


Step-by-Step Instructions

  1. Create a load or order as you normally would.
  2. Click "Manage Insurance" to launch the TrustedTransport interface.
  3. Review pulled-in vehicle data:
    • Vehicles needing action will show alerts (e.g., "Missing VIN" or "Missing Value").
  4. If needed:
    • Click "Add VIN" to be redirected where you can edit the load.
    • Return and refresh the TrustedTransport window.
    • Declare a vehicle value
  5. Select one or more vehicles and click "Add Coverage".
  6. Enter your credit card information (processed via Stripe).
  7. Acknowledge the policy terms and complete the purchase.


After Purchase

  • You’ll receive one confirmation email per VIN.
  • Each insured vehicle is billed as a separate credit card transaction.

Need a walkthrough?
🎥 Watch the guide



Troubleshooting Tips

Issue

Solution

VIN not accepted

Add it first on the platform, then refresh

Vehicle ineligible

Check value, location, and load status

No value declared

Use the in-flow selector to choose value




Need help?

  • Email: support@tint.ai
  •  Phone: (909) 310-2685
Our team is happy to walk you through the flow or check eligibility manually if needed.