How can I update my address?

We use the address on your Turo account as the source of truth for where each vehicle is garaged. That address sets your premium and the state your policy is reported in, so you cannot change it yourself in the Tint portal.

How to change it

1. Update your address in your Turo account. This is the change that matters, because we pull the address from Turo.
2. Call us if you need it changed on your policy. Our support team can update the address on your policy directly. Call (909) 505-2338, Monday to Friday, 9:00 AM to 5:00 PM CT or send us an email at support@tint.ai.

What changes when your address changes

• Your premium may change. Rates depend on where a vehicle is garaged, so moving a vehicle to a different address or state can raise or lower what you pay.
• The state your policy is reported in may change. We report insurance to state authorities based on where the vehicle is garaged, so a move across state lines changes where your policy is reported.

Because of this, we confirm an address change with you before applying it rather than making the change silently.

Need help?

• Email: support@tint.ai
• Phone: (909) 505-2338
• Human support hours: Monday to Friday, 9:00 AM to 5:00 PM CT
• AI Agent / Aimee: available 24/7