1. Off Trip Insurance for Turo
  2. Telematics Devices & Trackers

How do I connect my Trackhawk Device devices to Tint?

To maintain eligibility for telematics pricing under Tint’s Off-Trip Insurance program, each vehicle must be connected to an approved GPS provider. This guide explains how to connect your Trackhawk device to Tint using the Car Data Sync.

🎥 Video Walkthrough

Click here to see the full step-by-step process.


 Step-by-Step: Getting Set Up

1. Install and activate your Trackhawk device

  • Follow Trackhawk’s installation guide to connect wiring correctly:

    • Red → Power (V+)

    • Black → Ground (V−)

    • Orange → ACC (ignition)

    • Yellow → Relay/fuel cut (optional kill switch)

  • Mount with GPS antenna facing the sky (under dash or windshield).

  • Confirm device is powered and has cellular/GPS signal.


2. Connecting via Trackhawk

Once your Trackhawk device is installed and active, complete the connection in your Tint portal:

  1. Go to the Car Data Sync page in your Tint dashboard

  2. Click “Connect via Trackhawk”

  3. Sign in to your Trackhawk account (if not already signed in)

  4. The system will automatically authorize Tint and redirect you back to the Tint portal

  5. You’ll see a success message confirming the link

  6. Vehicles will show as “Connected” once Tint begins receiving data

    • This usually happens after the vehicles have been driven again

ℹ️ No additional steps are needed after authorization and seeing your status as "Connected" — Tint will automatically update the vehicle’s connection status as data comes in.


Reminders

  • ✅ Device must be connected and transmitting data to Tint

  • ✅ Must complete the connection within 60 days of adding a vehicle to the policy

  • ✅ Data sharing authorization is required (handled during connection)

Even if your device is installed, you’re not eligible for telematics pricing until the connection is confirmed in the portal.


📞 Need Help?

For further assistance, contact our support team:

📧 Email: support@tint.ai
📞 Phone: (909) 505-2338
🕘 Business Hours: Monday - Friday /9 AM - 5 PM CT OR 24/7 to talk to our AI Agent.